Jovani JVN04559 Dress
Which carrier will ship my item?
What shipping options are available?
All time frames are given in business days (M-F). We do not ship on Holidays. We are not responsible for any delay that may be caused due to bad weather or Shipping carrier technical issues.
- UPS Ground is 3-5 Business Days
- UPS 3 Day Select is 3 Business Days
- UPS 2 Day Select is 2 Business Days
- UPS Next Day Air Saver is Next Day by 8pm
- UPS Next Day Air is Next Day by Noon
- Free Ground shipping is 3-5 business days
How long does it take to ship items out?
Do you ship internationally?
We can also mark your package as a gift, if the dress purchased is a gift.
- DHL Express Worldwide – 3-4 business days to most countries.
- FedEx International Priority – 3-4 business days to most countries
- UPS Worldwide Saver – 3-4 business days to most countries
- UPS Expedited 2-5 business days
- USPS Priority Express 7-14 business days
- USPS Priority up to 21 days
Note to International buyers.
- Special or Pre-Orders are FINAL SALE no exemptions.
- Sale items are FINAL SALE no exemptions.
- Items delivered for more than 15 days do not qualify for exchange.
Kover Return Assurance Policy: – MUST BE SELECTED AT THE CHECKOUT
ABOUT KOVER RETURN ASSURANCE
Get peace of mind while shopping when you add Kover Return Assurance.
You’ll have the option to return eligible items for a refund by adding Return Assurance at checkout. If you don’t add Return Assurance, you may still have the option to receive store credit or exchange the item depending on the standard return policy (for full details see
https://www.mydressline.com/return-policy). We’ll calculate the cost based on all eligible items in your cart. Some exclusions will apply (for instance, orders from outside the United States or orders with a total merchandise value of greater than $1000 USD are excluded).
Returns must be initiated within 3 days of receiving the item(s).
To initiate a return, please follow the instructions provided in your Kover confirmation email and submit your return at https://kover.ai/return/portal/.
Kover will provide a prepaid return shipping label. We are unable to offer free return shipping on eligible item(s) returned. We will deduct the standard $12 return shipping fee from your refund when processing the return.
Questions? Email us at [email protected]